Vrindavan Dairy LLP is the licensed owner of the brands Vrindavan, Vrindavan Organic, Vrindavan Farm Direct, and Malnad; the websites www.vrindavan.farm, and the mobile application Vrindavan Farm ("Website/Application"). By accessing the services provided through the Website/Application, you agree to the following Terms of Service:
During registration on the Website/Application, Vrindavan Dairy LLP may collect your information, including your full name, email address, mobile number, contact details, address, postal code, lifestyle preferences, demographic profile (age, gender, occupation, education, etc.), and your browsing activity within the Website/Application.
Services are available only in select regions of India. Persons deemed "incompetent to contract" under the Indian Contract Act, 1872, including undischarged insolvents, are not eligible to use the Website/Application. Minors (under 18 but at least 13 years old) may only use the platform under the supervision of a parent or legal guardian who agrees to these terms. Products intended for adult consumption are not to be purchased by minors.
Vrindavan Dairy LLP grants you a limited license to access and use this Website/Application for personal purposes only. You may not download (except for page caching), modify, reproduce, duplicate, sell, resell, or exploit any part of this Website/Application without express written permission. Unauthorized use terminates this license.
To place orders, you must register and log in. It is your responsibility to keep your registration details accurate and up to date. By registering, you agree to receive promotional communications, which you can opt out of at any time.
Products are sold at the MRP unless stated otherwise. Prices at the time of ordering will be honored at delivery. Prices of some items, especially perishables, may fluctuate daily. Any difference at the time of delivery will be adjusted accordingly.
You can cancel your order before the cut-off time by contacting customer service. Payments made will be refunded to your Vrindavan wallet. We reserve the right to cancel any order we deem fraudulent or in violation of our terms.
You may return a product at the time of delivery if unsatisfied with its quality or freshness. A credit note will be issued to your wallet/account for use in future purchases.
Vrindavan Dairy LLP retails but does not manufacture listed products. While basic quality checks are performed, we are not liable for any adverse effects from consumption. You are solely responsible for your purchasing and consumption decisions.
Product categorization and nutritional suggestions are based on manufacturer and nutritionist data. Vrindavan Dairy LLP is not liable for any consequences arising from their usage.
We employ part-time delivery agents and existing milkmen. Vrindavan Dairy LLP is not responsible for any misconduct or unlawful acts committed by delivery personnel.
We strive to represent product colours accurately. However, actual colours may vary due to your screen’s display capabilities.
Vrindavan Dairy LLP may modify these Terms of Service at any time without prior notice. Continued use of the service implies acceptance of the updated terms.
This Agreement is governed by Indian law. Disputes are subject to the exclusive jurisdiction of courts in Bangalore. Disputes may also be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
All comments, suggestions, and feedback submitted become the exclusive property of Vrindavan Dairy LLP. By submitting, you assign all rights to Vrindavan Dairy LLP. We are not obligated to maintain submissions in confidence, compensate for them, or respond to them. You are responsible for the content of your submissions and agree to indemnify us from any resulting claims.
All content on the Website/Application is protected by intellectual property laws. Reproduction or distribution of any part without written consent is prohibited. All trademarks, service marks, and logos belong to Vrindavan Dairy LLP or respective third parties.
By using this Website/Application, you may encounter content considered offensive by some users. You agree to use the Website/Application at your own risk. Vrindavan Dairy LLP bears no liability for such content.
You agree to indemnify and hold harmless Vrindavan Dairy LLP, its affiliates, employees, and agents from any claims, liabilities, and expenses arising from your actions, breach of this agreement, or violation of any law or third-party rights.
This User Agreement remains in effect until terminated by you or Vrindavan Dairy LLP. Upon termination, you must stop using the Website/Application and destroy all materials obtained. Your obligations under this agreement continue post-termination.
To contact Vrindavan Dairy LLP, please refer to the Contact section on our Website/Application.
© Vrindavan Dairy LLP